What is a maintenance bad actor?
A maintenance bad actor is an asset or recurring failure pattern consuming disproportionate maintenance capacity or business attention. Useful bad-actor analysis considers more than failure count and can include reactive labor, downtime, repeat work, emergency events, cost, consequence, and record quality.
Read the bad actor analysis guide →
What is asset criticality?
Asset criticality ranks the consequence of losing an asset's required function. A practical criticality matrix can consider safety, production, quality, environmental impact, recovery cost, redundancy, and resilience. Criticality should influence maintenance policy, but it should not automatically determine the urgency of every job on that asset.
Read the asset criticality matrix guide →
What is maintenance priority?
Maintenance priority is the urgency assigned to a specific job based on the current defect, consequence, and time available before the risk becomes unacceptable. Asset criticality is useful context, but priority is a work decision rather than a permanent property of the asset.
Read the maintenance priority matrix guide →
What is a repeat failure?
A repeat failure is a recurring, comparable failure pattern after previous corrective work. Similar wording in work orders is not enough. The events should be validated at the asset, component, function, symptom, or failure-mode level before recurrence is treated as evidence for structured RCA.
Read the repeat failure analysis guide →